workbot

Privacy Policy

Last updated: November 26, 2025

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1. General Provisions

This Privacy Policy defines the procedures for processing and protecting personal data of workbot service users (hereinafter — the "Service").

By using the Service, you agree to the terms of this Policy. If you disagree with any provisions, please stop using the Service.

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2. What Data We Collect

We collect the following categories of data:

  • Technical data: IP address, browser type, operating system, visit time
  • Usage data: request and answer text, number of requests
  • Cookies: technical files for session management, and third-party analytics cookies (see section 6)

We DO NOT collect: names, email addresses, payment data (at this stage).

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3. Purposes of Data Processing

Collected data is used for:

  • Providing core Service functionality (chat answers)
  • Rate limiting (limiting the number of requests)
  • Improving Service quality and fixing bugs
  • Usage analysis for product development
  • Protection against abuse and fraud
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4. Data Transfer to Third Parties

Your messages are sent to OpenRouter API for processing using language models (LLM). OpenRouter processes data according to their privacy policy.

We also use analytics services (Google Analytics, Yandex Metrica) — they receive data about your visit, see section 6. We do not sell your data and do not pass it to anyone else for marketing purposes.

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5. Data Storage

Request logs are stored in a secure PostgreSQL database. Rate limiting data is stored in Redis with automatic deletion after 24 hours.

We take reasonable measures to protect data: connection encryption (HTTPS), access restrictions, regular security updates.

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6. Cookies

Technical cookies necessary for the Service to operate:

csrftoken

protection against CSRF attacks

sessionid

session identifier (if you are logged in)

django_language

selected interface language

We also use third-party analytics services to understand how the Service is used. They set their own cookies and receive data about your visit:

_ga, _ga_*

Google Analytics: pages visited, approximate location, device and browser. Google privacy policy

_ym_uid, _ym_d

Yandex Metrica: pages visited, device and browser, click and scroll maps. Yandex privacy policy

Session recording (Yandex Webvisor). Yandex Metrica is enabled with the Webvisor feature: it records your actions on the page — mouse movement, clicks, scrolling and text entered into fields. This means the text of your requests may end up in the session recording. Do not enter passwords, documents or other confidential data into the chat.

You can block analytics cookies with your browser settings or an ad blocker: the Service will keep working.

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7. Your Rights

You have the right to:

  • Request information about collected data
  • Request deletion of your data
  • Stop using the Service at any time

To exercise these rights, contact us using the provided contact information.

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8. Policy Changes

We may update this Policy. The current version is always available on this page. In case of significant changes, we will notify users through the Service interface.

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9. Contact

For questions related to personal data processing, contact us:

privacy@workbot.ru

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